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Frequently Asked Questions (FAQs)

Our Frequently Asked Questions section is a great place to start — from borrowing policies and printing services to research help and technology resources, you’ll find quick answers to the most common inquiries.

If you don’t see the information you need, we’re here to help. Contact the Watson Library team by phone, email, or in person, and we’ll make sure you get the answers and support you’re looking for.

Is the Library open on weekends?

The Library is closed on Saturdays but is open from 2:00pm-6:00pm on Sundays during the Fall & Spring semesters only.

Unfortunately, the library does not have a fax machine.

In order to post a flyer in the Library, it must have a KC poster permit stamp and you must get permission from library staff.

Currently, the library does not accept any payments.

Can I check out headphones?
The library no longer has headphones available to check out.
You may use the printer(s) in the Library to copy, scan or print documents.
Yes, the library does have a color copier located on the first floor.
Why do I need to use the proxy service to access Library resources?
Contracts with our database vendors require us to restrict access to faculty, staff, and currently enrolled students of Kilgore College. When on-campus (i.e., within the KC computing network), connections to subscription resources are automatic. Off-campus access requires login through a proxy server. By using EZproxy, your browser becomes part of the Kilgore College network, regardless of your location. When you attempt to access a library resource, you will be prompted to log in with a username and password. This information is matched against the library patron database and those in authorized patron groups will be connected.

You need to choose a method for remote access if:

  • you are connecting to the library from off-campus
  • you are on-campus but are using an Internet Service Provider (ISP) to connect to the web (e.g., SuddenLink).

If you have difficulty accessing Library resources remotely, you may:

  • Call the IT Help Desk at  (903) 988-7522
Can someone proofread my English paper for me?

You may visit the Writing Studio (Library first floor)  for assistance.

You may consult your instructor.